ServiceNow training

  In the IT service management (ITSM), changes are inevitable. But how they are managed is what makes a significant difference. Whether you're working with  ServiceNow  or implementing ITIL best practices, it’s essential to understand the distinctions between  standard ,  normal , and  emergency changes . Understanding different change management types is essential for anyone working in  IT service management , especially with platforms like ServiceNow. Whether you’re starting out or seeking advanced expertise, this article explains the definitions, workflows, and career benefits of standard, normal, and emergency changes. With Visualpath, world-class ServiceNow online training is available globally, helping professionals excel with real-time projects and 100% placement assistance. What Are ITIL Changes? In ITIL ( Information Technology Infrastructure Library ), a  change  is defined as the addition, modification, or removal of anyt...

  Starting your journey with  ServiceNow ITSM training in 2025 ? You're on the right track. One of the first key concepts you'll encounter is the  Configuration Item (CI) —a core element in IT Service Management (ITSM) and a crucial part of working with the  ServiceNow Configuration Item  model. But what exactly is a CI, why does it matter, and how does ServiceNow handle it? In this article, we’ll simplify the idea of a Configuration Item, explore how it fits into ITSM processes, and explain how ServiceNow helps organizations manage their IT infrastructure better using CIs. Whether you're new to ServiceNow or sharpening your skills, this knowledge is essential for building a successful IT career.  ServiceNow Training What is a Configuration Item (CI)? A  Configuration Item (CI)  is any component that needs to be managed in order to deliver an IT service. It could be: A server or workstation A mobile device Software or applications Network hardware...