CMDB 101: Understanding Configuration Items and Their Relationships
CMDB 101: Understanding Configuration Items and Their Relationships CMDB 101 explains how organizations document configuration items and define their relationships to manage IT services reliably. Understanding configuration items and their relationships helps teams reduce outages, control changes, and maintain stability across complex IT environments. As IT infrastructures expand, many professionals build foundational understanding through ServiceNow CMDB Training , which introduces how configuration items are structured, governed, and connected within enterprise systems. A well-maintained CMDB improves visibility across applications, servers, and services. This visibility allows teams to respond faster during incidents and make safer decisions during planned changes. CMDB 101: Understanding Configuration Items and Their Relationships What Is a CMDB? A Configuration Management Database (CMDB) is a centralized repository that stores information about ...